Refund policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the goods.

For contracts for the supply of data not stored on a tangible medium, which are produced and provided in digital form (digital content), the withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Schrumpfmich GmbH; represented by the managing director Peter Schulz; Ludgerusstraße 13, 48324 Sendenhorst, Telephone: 0176 82137617, Email: info@schrumpfmich.de) inform about your decision to withdraw from this contract by means of an unambiguous statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, though this is not required.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the

dispatch the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the inexpensive standard delivery we offer), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this refund. We may withhold the refund until we have received the goods back, or until you have provided proof that you have sent the goods back, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods. You are only liable for any diminution in the value of the goods if this loss in value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and whose production is determined by an individual choice or decision of the consumer, or which are clearly tailored to the consumer’s personal needs.

- for the delivery of goods that may spoil quickly or whose expiry date would be quickly exceeded.

- for the supply of alcoholic beverages whose price was agreed at the time the contract was concluded, which can be delivered no earlier than 30 days after the conclusion of the contract, and whose current value depends on market fluctuations beyond the trader’s control.

- for the supply of newspapers, magazines, or illustrated periodicals, with the exception of subscription contracts.

- for the supply of goods whose price depends on fluctuations in the financial market, over which the trader has no control and which may occur within the withdrawal period.

The right of withdrawal may lapse in the case of contracts

- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,

- for the supply of goods which, after delivery, have, by reason of their nature, been inseparably mixed with other goods.

- for the supply of audio or video recordings or computer software in a sealed package, where the seal has been removed after delivery.

- concerning the provision of digital content not supplied on a tangible medium, where we have begun performance of the contract after you have expressly consented to our starting performance before the withdrawal period has expired, you have confirmed your awareness that, by giving your consent to the commencement of performance, you lose your right of withdrawal, and we have provided you, on a durable medium, with a confirmation of the contract that sets out the content of the contract, including the aforementioned conditions for the early expiry of the right of withdrawal.

-End of the right of withdrawal notice-

Model- Withdrawal Form

If you wish to withdraw from the contract, please complete this form and

send it back.

To [Schrumpfmich GmbH; represented by the Managing Director Peter Schulz, Ludgerusstraße 13, 48324 Sendenhorst, email: info@schrumpfmich.de]:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase

of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if communicated on paper)
- Date
_______________

(*) Strike out where not applicable.